Returns & Exchanges
We want you to be completely satisfied with your purchase from The Fold Line, which is why we offer a hassle-free 30-day return policy for all items in their original condition. Please ensure all tags are attached and the products remain unused to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the items in their original packaging, ensuring all labels and protective materials are included to prevent damage during transit.
Ship the Package
Print your prepaid shipping label from the portal, attach it to the outside of your box, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing